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Below are kind words from happy customers! Care to leave some feedback? Please use this link! Thank you!
From Todd in Oklahoma...
"My wife and I have decorated with rustic cabin and mountain wildlife decor for many years and we came across Al's site. We were pleasantly surprised at his fair prices and the merchandise looked of good quality. We ordered a piece to put the finishing touches above some recessed shelving I had made. I was even more surprised at the service from Al when I went to order.
It all started when I went to order the piece and there was no "buy now" option on the item we wanted so I sent him an email asking him what was going on. Within an hour, we had a reply from Al stating he had just added the item to the website and he corrected his error. I was amazed at the speed of which he made the correction. I then placed the order at around 9am and he had me a tracking number by 1:30 PM that same day. He then took the time to have a very pleasant conversation with us via email.
Point being, Al took the time to show that he really cares about his customers to make sure he can provide the best service possible and then goes the extra mile to make sure he gets to know you. Shows you how much integrity he has. People like Al are thinning out in this cruel world and I am very please I have been able to do business with him and I will not hesitate to do business with him again. Order from Al, you will not be sorry."
From David in Ohio...
"If you want personal attention, great prices, excellent service, and quality items- don't look any further....Cabin Basics should be your destination...and the website is inspiring!"
From Rob in Tennessee.....
"We bought a black bear paper towel holder a while back from Al, and it was damaged in shipping. We contacted Al, and he sent a replacement to us immediately. He has been nothing but wonderful to buy from, and now that we have a log home, we will be doing a lot more business with him! Cabin Basics is our first and last shopping place for home decor. It is good to be able to do business with someone you can trust. Thank you Al for your kindness, honesty, and integrity! And I thought all fishermen were supposed to be liars! ;+)"
From Amy in Michigan...
"Not only is Al's selection amazing, but he is super friendly and responds to messages at lightening fast speed! I have already referred many friends and family to the Cabin Basics website due to Al's great service. I will definitely be ordering again!"
From Nick in New Hampshire..
"Kudos to Al and the quality of the items at Cabin Basics, as well as his friendliness and quick shipping. Slowly but surely, our camp is filling up with Al's good stuff. We highly recommend Cabin Basics!!!"
From Michelle in Tennesee...
"I just got the deer figurine yesterday .....It is beautiful my husband loved it!!! We was real happy with how fast we got it & it was in one piece. It looks good sitting on a bookcase. Thanks so much for the wonderful service fast & dependable...Thank-You Michelle From TN"
From Melinda in California..
"Al, you do a great job. I love my print. It is perfect. I wanted to let you know that I just wrote a blog article on our company web site. It's about great customer service. Check it out, I'm pretty sure you'll find your name in it. Love and blessings to you and your family. Melinda"
Here's the excerpt from Melinda's blog...
Somewhere in upstate New York, there lives a husband and wife team that operates Cabin Basics. I found their site when I Googled northwest decor. I was looking for new art and accessories for my office. Being a fan of abstract and intense looking bears, I found just the print and immediately ordered it. Again, I received not just a confirmation of order email, I received a personal email note from Al Emmens, the owner of Cabin Basics, thanking me not only for my order but he went on to tell me a little about my purchase and his thoughts about how much I would enjoy the print and to let him know what I thought of not only the print but the quality when I received it.
I had to write him back and award him an instant A+ in customer service. And as a side note, the print arrived and it is wonderful. Great quality and packed by someone who wanted it to travel well across the country. Oh, and here is a secret. I think I will be shopping there again especially for Cabin Bucks so my friends and family can enjoy such wonderful products and service
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